Invoicing

Invoices are issued on a monthly basis with the cut-off date for invoicing on the last day of the month i.e. sales leads provided during the previous month will be calculated and invoiced in arrears. Legwork Limited have a strict 14 day payment policy from date of invoicing.

Our invoice will include a detailed statement of each lead supplied to you during the invoice period for that month and you will be invoiced at the amount per lead as agreed and accepted on your agreement form.

Should your account fall into arrears your account will be suspended and your listing de-activated until payment in full has been received.

Pricing

Payment can be made by BACs, CHAPs or cheque. Should your payment be rejected due to insufficient funds, your account will be suspended and your listing removed from our website until your account has been settled in full.

Should any queries arise regarding your invoice or difficulty experienced with payments, please contact us immediately.

Website Ranking

Your Company will be listed on our website and will appear in order of date of your subscription to our website. Up to 6 companies will be listed per area. Upon subscribing to our website your company will be issued with a unique activation code. This code determines the ranking number of each company based on the date of commencement of your listing i.e. earliest date of registration with us will appear first on list. The placement of your company listing will only change upon your company being moved due to either becoming the earliest date of registration or due to de-activation of your account.

The 6th position is a rotating position and rotates among all companies wanting a fixed position. Each company is rotated each time a new visitor clicks on the specific listed area.

Restriction of Quotation Requests

If you wish to restrict the number of quotation requests sent to you each month, please contact us either by telephone or e-mail to request a temporary suspension on enquiries supplied.

When you wish to re-activate your listing, please contact us and your suspension will be lifted.

Crediting Policy

Should you receive any quotation requests that are incorrect you have 5 days to inform us. If your claim proves to be legitimate, your account will be credited accordingly and will appear as uncharged on your next monthly statement.

You can claim incorrect quotation requests under the following reasons:

Quotation requests that contain incorrect names, telephone numbers or e-mail addresses. Both contact details must be incorrect.

Quotation requests that are genuinely outside your listed website area.

Duplicate Requests

Should you receive any duplicate quotation requests that have been sent to you in a consecutive numbering order (00014 and 00015), you do not have to submit these for crediting. These are automatically credited to your account by our system.

However should you receive duplicated quotation requests that are not in a consecutive numbering order (00038 and 00083) then you will need to submit a claim showing both requests as our system will not automatically recognise them as duplicates.

If you have any questions regarding the terms and conditions of your contract or listing please feel free to contact us on 01753 696500.